Short version of the counselling statistics 2025, English
Studie / Analyse04/29/2026
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Christian v. Polentz/Faire Mobilität
Here you can find our figures and successes.
At 12 advisory centers across Germany, we inform and support workers from Central and Eastern Europe in their native languages on labor law issues and challenges. Our services are available to all sectors and are complemented by specialized expertise in six key focus areas. In 2025, we achieved the following results through our work:
The majority of people seeking advice now find us via digital channels. For example, 35.7 % find out about our services online, while only 34.4 % come to us through recommendations from third parties. The expansion of our digital presence is showing clear success here.
Our counselling work covers a wide range of topics that reflect the most important challenges faced by those seeking advice. Around 49 % of all cases concern pay and remuneration issues, while almost 30 % of those seeking advice had concerns relating to dismissals. Other topics include labour and collective agreements, legal proceedings and employment documents.
We support employees from a wide range of sectors, with a focus on areas such as warehousing/logistics (16.6 %), construction (12.4 %), international road transport (10.8 %) and building cleaning (9.8 %). Our services are explicitly aimed at those seeking advice from Central and Eastern Europe. This is also reflected in the origin of our advice seekers: 34.9 % come from Poland, 29.8 % from Romania, 15.2 % from Bulgaria and 7.5 % from Hungary. A total of 7 % of those seeking advice come from Croatia, Bosnia-Herzegovina and Serbia.
The work of Fair Mobility is having a direct impact. In more than 96 % of cases, we were able to support those seeking advice or refer them to suitable organisations. 89.1 % of the advice sessions were successfully completed directly by our team.
04/29/2026
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