Fair Mobility in Figures

Here you can find our figures and successes.

In a nutshell

At 12 advice centres in Germany, we provide information and support to employees from Central and Eastern Europe in their native languages on labour law issues. Our services are aimed at all sectors and are supplemented by sector-specific expertise in six key areas. In 2024, we achieved the following results through our work:

29,805
People received information and advice.
18,450
Participants at 222 events.
9,861
People seeking advice 8,236 advisory cases.
16.2%
of advisory cases in the CEP sector are located on the so-called ‘last mile’.

The majority of people seeking advice now find us via digital channels. For example, 54.5% find out about our services online, while only 30.5% come to us through recommendations from third parties. The expansion of our digital presence is showing clear success here.

Our counselling work covers a wide range of topics that reflect the most important challenges faced by those seeking advice. Around 45% of all cases concern pay and remuneration issues, while almost 28% of those seeking advice had concerns relating to dismissals. Other topics include labour and collective agreements, legal proceedings and employment documents.

We support employees from a wide range of sectors, with a focus on areas such as warehousing/logistics (16.2 %), construction (12.3 %), building cleaning (10.2 %) and international road transport (10.1 %). Our services are explicitly aimed at those seeking advice from Central and Eastern Europe. This is also reflected in the origin of our advice seekers: 34.8 % come from Poland, 26.7 % from Romania, 16.4 % from Bulgaria and 7 % from Hungary. A total of 9.1% of those seeking advice come from Croatia, Bosnia-Herzegovina and Serbia.

The work of Fair Mobility is having a direct impact. In more than 90% of cases, we were able to support those seeking advice or refer them to suitable organisations. 87.8 % of the advice sessions were successfully completed directly by our team.

Short version of the counselling statistics

Short version of the counselling statistics 2024, English

Studie / Analyse

The Work of Fair Mobility 2024 in Figures

04/30/2025

Short version of the counselling statistics 2023, English

Studie / Analyse

The Work of Fair Mobility 2023 in Figures

10/11/2024